At Motorbees, your privacy is our priority. We understand that when you shop with us, you trust us with your personal information. This Privacy Policy explains in detail what data we collect, why we collect it, how we use it, and the steps we take to ensure it remains secure. By using our website, you agree to the practices outlined below.
Your privacy is our concern at Motorbees. We know you entrust us with your personal information when you shop with us. The following Privacy Policy gives an in-depth explanation of the kind of data that we gather, our reasons and purposes behind collecting this data, how we utilize it, and what measures we put in place to make sure that this data is secure. By using our site, you agree to accept the following practices.
1. Information We Collect
When you interact with our website or services, we may collect two types of information:
• Personal Information
This includes details that identify you as an individual, such as:
o Your full name
o Email address
o Phone number
o Billing and shipping address
o Payment details (processed securely through third-party payment providers)
• Non-Personal Information
This includes information that does not directly identify you, such as:
o Browser type, device type, and operating system
o IP address and geographic location
o Pages visited, time spent on the site, and referral sources
o Information collected through cookies, web beacons, and analytics tools
2. How We Use Your Information
We use the information we collect for a variety of purposes, including but not limited to:
• Order Processing: To verify, confirm, and provide your purchases correctly and in a timely manner.
• Customer Support: To answer your questions, requests or complaints and offer effective services.
• Service Improvement: To understand customer behavior and feedback, assist us in the process of enhancing our site, products and general user experience.
• Marketing & Communication: To provide you with information about updates, promotions or offers where you have given consent. You can unsubscribe anytime.
• Legal Compliance: To act to meet legal obligations, to settle disputes or to enforce our policies.
3. Cookies and Tracking Technologies
The cookies and other similar tools used in our site to improve your browsing. These are little text files that are stored on your device and assist us:
• Remember your preferences (like saved carts or login details).
• Provide personalized recommendations and offers.
• Analyze website traffic and performance to improve functionality.
• Ensure security and prevent fraudulent activity.
In your browser, you may turn cookies off, however, cookies may not allow certain elements of the site to operate properly.
4. Sharing and Disclosure of Information
We respect your privacy and never sell, trade, or rent your personal information to other parties. However, we may share your information in the following cases:
• Service Providers: Only to the extent that you need to have your order fulfilled or services rendered, with trusted partners, including payment gateways, logistics companies and IT service providers.
• Legal Requirements: We may share your information with the appropriate authorities in case it is mandated by law, court order, or government regulation.
• Business Transactions: Your information can be transferred in the event of a merger, acquisition or the sale of assets as a business entity.
5. Data Security
We implement strong security measures to protect your personal information, including:
• Secure Socket Layer (SSL) encryption for online transactions.
• Restricted access to personal data by authorized personnel only.
• Regular monitoring of systems for vulnerabilities and security breaches.
Although we endeavor to employ commercially acceptable ways of safeguarding your information, it should be noted that there is no 100% security mode of transmitting information through the internet or electronic storage.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access and Correction: Demand a copy of data that we have about you and update or correct the information where needed.
• Deletion: Request us to remove your personal data, which may be legally or contractually prohibited.
• Marketing Preferences: Opt out of promotional emails and marketing communications at any time.
• Data Portability: Request to have your data in a structured, commonly used and machine-readable format.
To exercise these rights, please contact us using the details provided below.
7. Children’s Privacy
Our site does not direct toward people who are under 18. Personal information of children is not collected by us knowingly. In case we conclude that a child has given us personal information, we will immediately erase it in our systems.
8. Changes to This Privacy Policy
Motorbeesmay revise or amend this Privacy Policy at any future time to correspond with the changes that may have occurred in our business, legal needs, or data management. Any change will be updated in this page and with a new effective date. To be updated, we invite you to revise this policy on a regular basis.
9. Contact Us
In the event that you have any questions, concerns or requests about this Privacy Policy or the manner in which we use your data, please contact us : cs@motorbees.com
We’ll be happy to assist you.